For a current engagement, your accepted agreement remains the reference. Questions? Contact Mic.
Existing agreements
Existing signed agreements and accepted service terms continue to apply. Contact Mic if you are unsure which agreement governs your service.
New website and presence projects
Your accepted proposal defines the milestones, reserved work, payment and cancellation terms. Contact mic@marqueeandco.com before work begins if you need to change or cancel the engagement. Do not assume a price-range page creates a refundable deposit or an automatic project booking.
Care
Existing Care plans retain their accepted 30-day notice terms. New ongoing work has its cancellation terms stated in the written agreement. Canceling support does not transfer ownership away from you; any handoff follows your agreement and third-party licenses.
AI tracking
Use the billing portal in your account to cancel future renewals. Access for the already-paid period and saved report history is retained according to the service. Included checks do not roll over, and cancellation does not start or retry a check.
Reviewed instructions
Contact Mic about a refund before work begins. Scope is confirmed before production, with up to five agreed pages and one clarification.
Managed work
An agreed initial commitment, including the three-month initial standalone managed-AI engagement where selected, follows its accepted terms. Larger builds and ongoing improvement have their own written scope.
Get help
Email mic@marqueeandco.com with the business, service and change you need. Please do not send payment-card details or account passwords.
Updated October 27, 2026. This policy covers marqueeandco.com and its Recon account application.